msw88 Terms and Conditions

Nature of the Agreement

These terms and conditions ("Terms") form a legally binding agreement between the msw88 platform ("Website" or "Service") and you ("User" or "Member"). By accessing our website, registering, or using any service, you are considered to have fully agreed to each provision of these Terms.

Definitions

• "Platform" — The msw88 website and all services under it.
• "Member" — Any person who holds a registered account on msw88.
• "Gaming Credits" — The amount of funds held in a member's account.
• "Bonus" — Any promotional offer, free bet or cashback provided by msw88.
• "Wagering Requirement" — The condition specifying how much must be wagered before bonus funds can be withdrawn.

Right to Amend Terms

msw88 reserves the right to modify or update these Terms at any time. For significant changes, we will notify members by email or through a public notice on the platform. Continued use of the platform after any changes will be considered as acceptance of the new Terms.

Age Requirement

To open an account and use the services on msw88, a member must be at least 21 years of age. This platform is operated for those aged 21 and above only. Account creation by minors is strictly prohibited and any such account will be closed.

Single Account Policy

Each individual may open only one account. If the same person operates multiple accounts — using the same name, email, phone number, device or payment method — all accounts will be closed immediately and any bonus funds held in them will be forfeited.

Accuracy of Information

All information provided at registration — full name, date of birth, address, phone number and payment details — must be true, accurate and up to date. msw88 reserves the right to close an account if false information is provided. Members may be asked to provide a valid government-issued ID for identity verification.

Account Security

Members are required to keep their account password and login details confidential. The member is solely responsible for any loss arising from third-party access. Any unauthorized access to the account must be reported to our support team immediately.

Deposit Limits and Methods

The minimum deposit amount on msw88 is ৳200. Accepted payment methods are: bKash, Nagad, Rocket, Upay and bank transfer. Deposits are generally reflected in the account instantly. If you experience any issue during a deposit, please contact live chat.

Withdrawal Conditions

The minimum withdrawal amount is ৳1,000. Approved withdrawals are generally processed within 1 hour. Withdrawal requests will be paid out via the same method used for the deposit. msw88 reserves the right to hold withdrawals until identity verification is complete.

Third-Party Payments

Use of payment methods registered in a third party's name is strictly prohibited. All deposits and withdrawals must be made through accounts registered in the member's own name. If a payment under a different identity is detected, the account will be suspended.

Currency

All transactions on the msw88 platform are conducted in Bangladeshi Taka (BDT / ৳). For transactions in foreign currency, the conversion rate will be determined by the prevailing rate of the payment provider.

Welcome Bonus

msw88 offers new members a 150% bonus on their first deposit, up to a maximum of ৳15,000. To withdraw this bonus, the total amount including the bonus must be wagered 10 times (10x). For example, depositing ৳1,000 will earn a ৳1,500 bonus, and a total of ৳25,000 must be wagered to become eligible for withdrawal.

General Bonus Terms

• Bonus offers apply to one account, one device and one payment method only.
• msw88's decision on determining eligibility for a bonus is final.
• If the deposited amount is withdrawn before the bonus conditions are met, the entire bonus will be cancelled.
• msw88 reserves the right to close an account if evidence of bonus abuse is found.
• Each promotion may have its own specific validity period and conditions.

VIP Cashback Program

The msw88 VIP program has 5 tiers: Bronze, Silver, Gold, Platinum and Diamond. The weekly cashback rate differs at each tier: Bronze — up to 0.2%, Silver — up to 0.3%, Gold — up to 0.5%, Platinum — up to 0.6%, Diamond — up to 0.8%. Cashback will be added to the account at the scheduled time each week.

Fair Play Policy

msw88 ensures a fully fair and transparent gaming environment. All our games are technically verified and operated using Random Number Generator (RNG) technology, which makes every outcome completely independent and impartial.

Prohibited Activities

The following activities are strictly prohibited and may result in account closure:

• Using any software, bot or automated method to play games.
• Intentionally exploiting game errors or technical vulnerabilities.
• Collusion or cheating with other members.
• Applying low-quality wagering strategies with the intent to abuse bonuses.
• Using the platform for money laundering or illegal activities.

Technical Issues

If a game result is disrupted due to a server outage, network issue or any other technical fault, msw88 reserves the right to void the affected bets and refund the deposited amount. Incorrect balances or winnings displayed as a result of a technical fault cannot be claimed.

Sports Betting

For sports betting, the odds displayed at the time a bet is accepted will be considered final. If an event is cancelled or postponed, the bet amount will be returned to the member's account. msw88 reserves the right to void winnings on events linked to match fixing or corruption.

Self-Control Tools

msw88 provides various self-control features to ensure members' wellbeing and financial safety. Members can set daily, weekly or monthly deposit limits, take a temporary break, or apply for permanent self-exclusion.

Minor Protection

msw88 strictly follows a policy of preventing minors (under 21) from gaming. It is recommended to use parental control software on family devices. Immediate action will be taken upon receiving information about any underage member.

Addiction Prevention

Gaming is for entertainment, not as a means of earning income. If you feel that gaming is having a negative impact on your financial or mental health, please contact our support team. For more information, read our Responsible Gaming page.

Collection of Personal Information

msw88 collects, stores and uses members' personal information solely for the purpose of account management, payment processing and customer service. Personal information is not sold to third parties. For complete details, read our Privacy Policy.

Encryption and Security

Our platform uses industry-leading SSL encryption technology to keep all member data and financial transactions secure. We conduct regular security audits and apply the latest technology so that members can use the platform with peace of mind.

Voluntary Account Closure

A member may request account closure at any time by contacting our support team. If any active bonus conditions are not fulfilled before the account is closed, the relevant bonus funds will be cancelled, however the original deposited amount will be returned where applicable.

Account Termination by msw88

msw88 may close or suspend an account without notice in the following circumstances:

• Violation of any provision of these Terms.
• Evidence of fraudulent or deceptive activity.
• Providing false information or failing identity verification.
• Operating multiple accounts.
• Exploiting system vulnerabilities or bonus abuse.

Complaints Process

For any dispute or complaint, please first contact us via live chat or email. We will review and respond to each complaint within a reasonable time. All member complaints will be reviewed in good faith and every effort will be made to reach a resolution.

Service Limitations

msw88 services are provided on an "as is" basis. msw88 is not obligated to provide compensation for disruptions to the service due to technical issues, server outages or any other reason, however a resolution will be sought for reasonable losses.

Third-Party Liability

Third-party game providers operating on our platform (such as Pragmatic Play, Evolution Gaming, Spribe, etc.) are responsible for their own terms and technical management. msw88's liability for issues arising from faults in these providers' software is limited.

Operating Conditions

International online gaming standards will be followed in the interpretation and application of these Terms. Members are obligated to use the service in compliance with the laws of their respective countries. In the event of any legal dispute, both parties will first attempt to resolve it through discussion.

Partial Invalidity

If any provision of these Terms is found to be illegal or unenforceable under applicable law, only that specific provision will be voided. All remaining provisions will remain in full force.